Frequently Asked Questions


General Questions



In order to apply, you must schedule a demo call with one of our Credit for Comfort representatives. Once the call is completed, you will be sent a form, which has all the necessary fields to get your application started with each one of our financing partners.

The application process on the Credit for Comfort application is 100% paperless. However, outside of the consumer application flow, you should collect a standard signature proving that the customer agrees to pay for your services. The format of this signature will be suggested by the different finance partners.
Prime financing is a loan category given to borrowers who have good to excellent credit scores. Generally, prime loans are the most competitive loans with the lowest interest rates.
Second Look financing refers to a loan that is offered to consumers who do not qualify for Prime loans but are just below the credit score threshold required by Prime lending.
Property Assessed Clean Energy (PACE) enables low cost, long-term financing for a variety of energy efficiency, renewable energy, water conservation, storm protection and seismic improvements. PACE financing is repaid as a special assessment/tax on the property’s regular property tax bill and can be used for improvements on commercial and residential properties. The special tax/assessment is secured by a continuing lien on the property.
All products, installations, warranties, visit fees and other services.
With Greensky and Fortiva, there is a “merchant fee” or “dealer discount” associated with each rate. This number is a percentage of the amount being financed, so the amount itself varies with each transaction. Ygrene has no fees.




Questions about the App


 

No. Credit for Comfort isn’t a bank or a lender, it’s a software platform that brings multiple financing partners under one application.
No. Using the Credit for Comfort app is free. However, each financing partner may have contractor fees based on the chosen financing plans. Keep in mind that, in the case of Greensky, payment is processed like a credit card so your standard processing fees apply.
Yes. You will have to complete a mandatory training with each finance partner you've been approved with. You will also have to go through a short training with Credit for Comfort before transacting.
Yes. After your account with Credit for Comfort is set up, you will be able to add multiple team members.
We are currently building this functionality, but it is not available yet. With our Easylink feature though, you can make it even more convenient for your customers by emailing or texting them their application directly so they can fill it out at their convenience.




Questions about application process


 

We’ll send you the link to apply once you complete a call with us. You will then be issued a new Merchant ID.

Once you’ve been approved and trained by our finance partners, we'll email you your Credit for Comfort credentials so that you can start transacting. This process can take as little as 2-3 days.
To enroll as a contractor in the Greensky program, only in cases of sole proprietorship will a hard credit pull be required. Fortiva posts a promotional inquiry (soft-pull) at a business credit bureau as part of its merchant underwriting. When applying for Ygrene, compliance will check your credit and it will show as a hard pull.
Yes, you can start an application with any one of our finance partners, and apply to both Prime and Second Look partners.




Questions about Greensky


 

Greensky® LLC is a third-party service provider and program administrator to federally insured, federal and state-chartered banks that provide consumer loans under the Greensky programs. Greensky helps businesses grow by giving them the ability to offer credit to their customers. Greensky works with bank partners to provide program loans to customers in merchant, provider, and retailer networks nationwide. The Greensky programs serve customers ranging from the world’s largest and most demanding businesses to small and medium businesses and consumers nationwide.

Greensky provides loans by supporting federally insured, federal and state-chartered financial institutions. They are not a bank but a technology platform credit-provider.
Firstly, you must be a US citizen and have a valid social security number. Greensky also requires you to have been at least 2-years in business. Additionally, Greensky requires you to be able to accept credit card payments. Your approval will then be based on overall creditworthiness.
The credit limit offered through Greensky is $50,000
Once you complete a call with us, we'll email your our rate sheet. You can schedule a call here
We work together with our finance partners to always recommend the rates that work best for your business and for your customers. During your training, you will review the rate sheet with trained professionals to gain a better understanding of the costs and benefits associated with each plan so you can make an informed decision.
The shopping pass inside the loan agreement, that is generated once an offer is accepted, contains a 16-digit number and a CVV. This is then shared with the contractor by the consumer when they feel they are satisfied with the job performed and are ready to pay. The number is then processed as a regular credit card.
In order to transact on the Credit for Comfort platform, you must reapply under our sponsor number We'll send you the link to apply once your complete a call with us. You will then be issued a new Merchant ID.




Questions about Fortiva


 

Not all customers fit into the traditional lending format, and a credit score does not always give the whole picture. Fortiva Retail Credit’s Second Look financing option offers a payment alternative with longer terms and lower payments than tertiary lending options (depending on industry).
Firstly, you must be a US citizen and have a valid social security number. Fortiva also requires you to have been in business for at least 2 years. Additionally, Fortiva requires a minimum of $1 million in annual sales. Approval will then be based on your overall creditworthiness.
Nearly 50% of all home improvement projects over $5,000 require financing. The Fortiva program allows for a wider range of customers to secure funds by granting approval to people with FICO scores below 500. This typically allows 25-50% more homeowners to qualify for financing who would not get approved through a traditional prime-lender bank.
There is a competitive credit risk-fee per transaction due to approving customers with less creditworthiness that prime lenders would not approve.
Once you complete a call with us, we'll email your our rate sheet. You can schedule a call here. We work together with our finance partners to always recommend the rates that work best for your business and for your customers. During your training, you will review the rate sheet with trained professionals to gain a better understanding of the costs and benefits associated with each plan so you can make an informed decision.
You will get paid through ACH deposit.




Questions about Ygrene


 

Ygrene’s award-winning PACE program provides 100%, no money down PACE financing to help property owners make cost-effective energy efficiency, renewable energy, water conservation, safety and storm protection improvements to residential, multifamily, commercial and agricultural buildings. Eligibility is based on equity and the property owner’s ability to pay, among other factors. No minimum FICO score is required. Payments can be spread out up to 20 years and the property owner’s first annual payment may be deferred for up to one year or longer, subject to underwriting guidelines, approvals and date of funding.

As a competitive alternative to credit based financing, Ygrene offers some unique benefits that appeal to property owners:
  • No minimum FICO score required
  • Up to 20 year terms = lowest effective monthly payments
  • No payments for up to a year or more
  • 100% financing and no money down
PACE financing is repaid as a special assessment/tax on the property’s regular property tax bill and can be used for improvements on commercial and residential properties. The special tax/assessment is secured by a continuing lien on the property.
If you sell your property, the PACE payment may transfer to the new owner.

Keep in mind that property taxes are legally transferrable when you sell or refinance your property. However, most mortgage lenders require full repayment, or payoff, of any remaining special tax/assessment upon sale or refinance.

If you’re considering selling or refinancing anytime soon, check with your lender first.
You will get paid through wire transfer once all funding conditions are received, including the property owner’s sign off.